How Chronex360 helps manage your business in Codrington
In Codrington (Barbuda, Antigua And Barbuda), businesses use Chronex360 to capture every WhatsApp enquiry as a lead, qualify it automatically, and route it to the right team member without manual data entry.
With an economy built heavily around yachting, resorts, and duty-free retail, businesses in Antigua and Barbuda often see leads arrive through Click-to-WhatsApp ads during regatta season or Instagram inquiries about villa stays. Chronex360 logs each of these the instant they come in, records the channel they came from, and routes them to an available agent based on real local business hours so high-value inquiries are never left waiting. From there, the same conversation thread carries the customer through qualification, a formal quote or reservation, and into fulfillment or arrival, giving owners one continuous record instead of fragmented chats. English-language templates keep replies polished during peak season, catalog and package sharing let teams present offerings without lengthy back-and-forth, and every message respects WhatsApp's commerce policies. Conversion reporting then shows which channels are genuinely turning inquiries into confirmed bookings and sales.
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export