How Chronex360 helps manage your business in Laborde
For companies based in Laborde, Chronex360 connects WhatsApp Business API to a full lead workflow: capture, qualification, assignment, scheduled follow-up and conversion reporting.
In Argentina, a lead frequently starts with a question typed straight into WhatsApp after seeing an Instagram post or a Click-to-WhatsApp ad, and the buyer expects the conversation to feel personal even as volume grows. Chronex360 captures that first message, applies your qualification criteria, and routes it to an available agent according to local business hours, which helps ecommerce, retail, and tourism businesses keep pace during peak inquiry periods. The platform then tracks the lead through pricing, order or booking confirmation, and delivery or service scheduling, reflecting the WhatsApp-coordinated delivery and pickup arrangements common in Argentine cities. Everything runs in Spanish-language templates tailored to local phrasing, with catalog sharing for showing products or packages directly in chat and compliance-aware messaging that respects opt-in rules. Because every agent works from the same assigned queue, no lead falls through the cracks, and conversion reporting gives owners a clear picture of which channel and agent are actually driving sales.
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order