How Chronex360 helps manage your business in Aygek
In Aygek (Armavir Region, Armenia), businesses use Chronex360 to capture every WhatsApp enquiry as a lead, qualify it automatically, and route it to the right team member without manual data entry.
Businesses in Armenia, particularly in Yerevan's retail, tech-services, and hospitality sectors, increasingly win customers through Facebook Messenger and Instagram enquiries alongside direct WhatsApp contact, and Chronex360 exists to make sure none of those conversations get lost among personal chats. Every new message is captured with its origin recorded, handed to an available agent, and tracked as it moves from initial interest through qualification, quote or order creation, and on to delivery or service delivery, giving business owners a clear, end-to-end picture of their sales funnel for the first time. This structure is especially useful for Armenian businesses managing both local customers and a broader diaspora audience reaching out from abroad. Chronex360 provides Armenian and English messaging templates, routing aware of local working hours, shared catalogs for faster quoting, and detailed conversion reporting, giving Armenian businesses a professional, scalable way to convert conversations into completed sales.
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard