How Chronex360 helps manage your business in Fioletovo
Fioletovo businesses run their social-to-WhatsApp sales pipeline on Chronex360, from the first Click-to-WhatsApp reply through to a completed, tracked order.
Businesses in Armenia, particularly in Yerevan's retail, tech-services, and hospitality sectors, increasingly win customers through Facebook Messenger and Instagram enquiries alongside direct WhatsApp contact, and Chronex360 exists to make sure none of those conversations get lost among personal chats. Every new message is captured with its origin recorded, handed to an available agent, and tracked as it moves from initial interest through qualification, quote or order creation, and on to delivery or service delivery, giving business owners a clear, end-to-end picture of their sales funnel for the first time. This structure is especially useful for Armenian businesses managing both local customers and a broader diaspora audience reaching out from abroad. Chronex360 provides Armenian and English messaging templates, routing aware of local working hours, shared catalogs for faster quoting, and detailed conversion reporting, giving Armenian businesses a professional, scalable way to convert conversations into completed sales.
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export