How Chronex360 helps manage your business in Belize City
Belize City businesses run their social-to-WhatsApp sales pipeline on Chronex360, from the first Click-to-WhatsApp reply through to a completed, tracked order.
Belize's economy runs heavily on tourism and small import-driven retail, so a typical lead might be a diver asking about tour availability through Instagram, or a hardware store customer messaging from a Facebook ad about restocked inventory. Chronex360 captures both the moment they arrive, records where they came from, and moves them through a qualification step before assigning them to whichever agent is on shift — accounting for the fact that many Belizean businesses run on tourist-season hours that shift throughout the year. From there, the same thread follows the customer from first inquiry to a confirmed booking or order and through to delivery or check-in, giving owners a single view of progress instead of scattered chats. English-language templates keep replies fast and consistent, catalog sharing lets tour operators and shops send details without lengthy back-and-forth, and conversion reporting shows which marketing channels are actually filling calendars and shelves.
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export