How Chronex360 helps manage your business in Phuntsholing
Chronex360 provides WhatsApp Business API workflow for businesses in Phuntsholing, Chukha District, turning inbound WhatsApp, Instagram and Facebook conversations into tracked, qualified leads.
In Bhutan's small but increasingly connected market, a lead often starts with a WhatsApp inquiry following a Facebook post from a customer in Thimphu or a nearby dzongkhag, and Chronex360 captures that first message and converts it into a qualified, trackable lead so small businesses can respond as promptly as customers expect. The conversation is routed to an agent working in Dzongkha or English, guided through catalog sharing and order confirmation, and tracked through to courier delivery that accounts for Bhutan's mountainous terrain and the longer transit times it can create between urban centers and outlying regions. Business-hours-aware routing helps lean teams manage response expectations consistently, and compliance-aware templates keep messaging appropriate and policy-aligned for retail, tourism, and handicraft businesses alike. Multi-agent assignment allows small teams to share incoming inquiries without dropping leads, and conversion reporting gives owners a clear view of which conversations are becoming completed, delivered orders, bringing structured sales visibility to Bhutan's growing digital commerce activity.
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export