How Chronex360 helps manage your business in Janeng
Chronex360 provides WhatsApp Business API workflow for businesses in Janeng, South-East District, turning inbound WhatsApp, Instagram and Facebook conversations into tracked, qualified leads.
Safari lodges and tour operators in Gaborone or near the Okavango Delta often see a lead begin as a Click-to-WhatsApp ad click from a traveler comparing options, and that first response speed can decide whether a booking happens at all. Chronex360 routes these inquiries, along with Facebook Messenger and website chats, to an available agent instantly, letting the team qualify travel dates, share a quote or itinerary, and confirm a booking without the thread getting lost among other conversations. The same structure serves retail and trading businesses in Gaborone, where a quoted order moves cleanly through confirmation to delivery or collection, with status visible to the whole team. English templates keep messaging polished and consistent for an international audience, and business-hours-aware assignment ensures a timely reply even across different customer time zones. Owners get a clear picture of which inquiries turned into confirmed bookings or sales, channel by channel.
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export