How Chronex360 helps manage your business in Sud-Ouest Region
Sud-Ouest Region is one of 7 markets Chronex360 supports in Burkina Faso, with the same lead capture, qualification, assignment and reporting workflow available city by city.
Burkina Faso has an established data protection framework: Law No. 001-2021/AN (adopted March 2021) updated and replaced the earlier Law No. 010-2004/AN, and is enforced by the Commission de l'Informatique et des Libertés (CIL). Note that Burkina Faso has been under a transitional military government since a 2022 coup, with the transition period extended to 2029; security conditions and regulatory practice can shift, so businesses should monitor current guidance, verify banking/payment stability and stay conservative on consent and data handling.
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Cities in Sud-Ouest Region
Chronex360 supports WhatsApp Business API onboarding for 7 cities across Sud-Ouest Region, including: