How Chronex360 helps manage your business in Boa Vista
Chronex360 extends WhatsApp Business API coverage across Boa Vista, Cape Verde, so local businesses can capture and manage customer conversations from every city in the state.
Cabo Verde's personal data protection regime is set by Law No. 133/V/2001, as amended by Law No. 41/VIII/2013 and Law No. 121/IX/2021, and is enforced by the Comissão Nacional de Proteção de Dados (CNPD), which requires notification/consent and breach reporting. Use explicit marketing consent, keep an easy opt-out and follow CNPD notification obligations for relevant processing.
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Cities in Boa Vista
Chronex360 supports WhatsApp Business API onboarding for 1 city across Boa Vista, including: