How Chronex360 helps manage your business in Santa Cruz
Businesses across Santa Cruz (Cape Verde) run their WhatsApp Business API programme on Chronex360, turning inbound chats into tracked, assigned and followed-up leads.
Cabo Verde's personal data protection regime is set by Law No. 133/V/2001, as amended by Law No. 41/VIII/2013 and Law No. 121/IX/2021, and is enforced by the Comissão Nacional de Proteção de Dados (CNPD), which requires notification/consent and breach reporting. Use explicit marketing consent, keep an easy opt-out and follow CNPD notification obligations for relevant processing.
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping
Cities in Santa Cruz
Chronex360 supports WhatsApp Business API onboarding for 2 cities across Santa Cruz, including: