How Chronex360 helps manage your business in Northwest Territories
In Northwest Territories, Canada, Chronex360 gives sales and support teams one workspace for WhatsApp, Instagram and Facebook conversations, with qualification and follow-up built in.
Canada's Anti-Spam Legislation (CASL) requires express or implied consent, clear sender identification and a working unsubscribe/opt-out mechanism for commercial electronic messages, while PIPEDA governs collection, use and disclosure of personal information more broadly (with Quebec's Law 25 imposing added obligations there). Capture and timestamp explicit opt-in before sending marketing templates, and honour opt-out requests promptly.
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Cities in Northwest Territories
Chronex360 supports WhatsApp Business API onboarding for 7 cities across Northwest Territories, including: