How Chronex360 helps manage your business in Fada
Fada businesses run their social-to-WhatsApp sales pipeline on Chronex360, from the first Click-to-WhatsApp reply through to a completed, tracked order.
For businesses in N'Djamena and Chad's trading corridors, often centered on agricultural goods, livestock, and regional trade, the priority is dependable communication that survives difficult operating conditions rather than elaborate automation. Chronex360 delivers that dependability by capturing every WhatsApp, Messenger, or website inquiry into a single organized system, so a customer's question about availability or price is never left in a phone that later runs out of storage or gets switched. Agents qualify each lead, confirm order details, and record fulfillment status, building a lasting transaction history that helps maintain trust with repeat customers and simplifies bookkeeping. Chronex360 is delivered with French and Arabic-friendly message templates suited to Chad's bilingual business environment, straightforward agent assignment for small or growing teams, and reporting that gives owners a clear, honest view of which conversations turned into completed transactions, helping businesses build resilient customer relationships over time.
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard