How Chronex360 helps manage your business in Laï
For companies based in Laï, Chronex360 connects WhatsApp Business API to a full lead workflow: capture, qualification, assignment, scheduled follow-up and conversion reporting.
For businesses in N'Djamena and Chad's trading corridors, often centered on agricultural goods, livestock, and regional trade, the priority is dependable communication that survives difficult operating conditions rather than elaborate automation. Chronex360 delivers that dependability by capturing every WhatsApp, Messenger, or website inquiry into a single organized system, so a customer's question about availability or price is never left in a phone that later runs out of storage or gets switched. Agents qualify each lead, confirm order details, and record fulfillment status, building a lasting transaction history that helps maintain trust with repeat customers and simplifies bookkeeping. Chronex360 is delivered with French and Arabic-friendly message templates suited to Chad's bilingual business environment, straightforward agent assignment for small or growing teams, and reporting that gives owners a clear, honest view of which conversations turned into completed transactions, helping businesses build resilient customer relationships over time.
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export