How Chronex360 helps manage your business in Baijiantan
Chronex360 provides WhatsApp Business API workflow for businesses in Baijiantan, Xinjiang, turning inbound WhatsApp, Instagram and Facebook conversations into tracked, qualified leads.
For businesses using Chronex360 to reach customers and partners outside mainland China's domestic platforms, such as export-focused sellers, Hong Kong-linked trading desks, or diaspora-facing retailers, a lead often begins with an international WhatsApp inquiry sparked by a product listing or referral. Chronex360 captures that first message, qualifies it, and assigns it to an agent equipped to communicate in Mandarin, Cantonese, or English, then guides the conversation through catalog or quotation sharing and order confirmation, tracking progress through to freight, courier, or postal fulfillment depending on whether the buyer is domestic or overseas. Business-hours-aware routing accounts for time-zone gaps with international buyers, while compliance-aware templates keep cross-border commerce messaging within WhatsApp's policy framework. Multi-agent assignment helps trading companies manage simultaneous inquiries from multiple markets, and conversion reporting gives export and B2B teams a clear picture of which outreach is turning international interest into confirmed, shipped orders.
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard