How Chronex360 helps manage your business in Stupnik
Chronex360 provides WhatsApp Business API workflow for businesses in Stupnik, Zagreb County, turning inbound WhatsApp, Instagram and Facebook conversations into tracked, qualified leads.
Croatian tourism and hospitality businesses often collect leads through a mix of Instagram enquiries about coastal properties, Click-to-WhatsApp ads run during the summer season, and direct website booking requests. Chronex360 brings these together as soon as they arrive, assigning each one to an agent and preserving the full thread as a guest moves from asking about availability to confirming a reservation and receiving check-in details. Because every message is tied to one lead record, a small team handling a seasonal spike in enquiries can respond quickly without duplicating effort or losing track of who already answered whom. The platform offers Croatian and English templates, routes conversations according to local office hours, and applies compliance-aware messaging for the market. Multiple agents can be added as the season ramps up, and conversion reporting highlights which advertising or enquiry channel is actually converting into paid, completed stays.
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export