How Chronex360 helps manage your business in Havana
Chronex360 provides WhatsApp Business API workflow for businesses in Havana, Havana Province, turning inbound WhatsApp, Instagram and Facebook conversations into tracked, qualified leads.
Chronex360 connects Click-to-WhatsApp, Instagram and Facebook enquiries from Cuba into one lead pipeline: every conversation is captured, automatically qualified, assigned to the right agent, and followed through catalogue sharing, quotation and order confirmation. Business-hours-aware routing and multi-agent assignment keep response times tight, while conversion reporting shows exactly which campaigns and agents are turning conversations into revenue.
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard