How Chronex360 helps manage your business in Pohořelice
Chronex360 provides WhatsApp Business API workflow for businesses in Pohořelice, Jihomoravský kraj, turning inbound WhatsApp, Instagram and Facebook conversations into tracked, qualified leads.
Czech exporters and contract manufacturers often see inbound interest arrive in bursts: a trade-show follow-up on WhatsApp, a website RFQ, or a buyer message on Instagram after browsing a product catalog. Chronex360 gathers these into one workspace the instant they land, so a sales coordinator can qualify the enquiry, confirm specifications, and move it into a formal quote without switching tools or losing the earlier thread. As the order progresses through approval, production scheduling, and dispatch, the same conversation carries the history, so anyone on the team can pick it up and answer a customer accurately. Chronex360 offers Czech-language templates alongside English, routes messages according to local working hours, and keeps outbound communication aligned with applicable regulations. Assigning several agents to one growing account is straightforward, and built-in conversion reporting shows which lead source is actually converting into signed orders and shipped goods.
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order