How Chronex360 helps manage your business in Galápagos Province
Chronex360 extends WhatsApp Business API coverage across Galápagos Province, Ecuador, so local businesses can capture and manage customer conversations from every city in the state.
Ecuador's Ley Orgánica de Protección de Datos Personales (LOPDP), in force since 2021 with its General Regulation added in November 2023, is being actively enforced by the Superintendence of Personal Data Protection (SPDP), which has already issued six-figure USD fines against other organizations for non-compliance. Obtain documented consent before sending WhatsApp marketing, and keep purpose, retention and cross-border transfer practices defensible.
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Cities in Galápagos Province
Chronex360 supports WhatsApp Business API onboarding for 3 cities across Galápagos Province, including: