How Chronex360 helps manage your business in Santa Elena Province
Businesses across Santa Elena Province (Ecuador) run their WhatsApp Business API programme on Chronex360, turning inbound chats into tracked, assigned and followed-up leads.
Ecuador's Ley Orgánica de Protección de Datos Personales (LOPDP), in force since 2021 with its General Regulation added in November 2023, is being actively enforced by the Superintendence of Personal Data Protection (SPDP), which has already issued six-figure USD fines against other organizations for non-compliance. Obtain documented consent before sending WhatsApp marketing, and keep purpose, retention and cross-border transfer practices defensible.
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export
Cities in Santa Elena Province
Chronex360 supports WhatsApp Business API onboarding for 2 cities across Santa Elena Province, including: