How Chronex360 helps manage your business in Hurghada
Chronex360 brings the same WhatsApp Business API onboarding and lead-management workflow used across Red Sea Governorate to businesses in Hurghada.
Egyptian businesses often see leads arrive in a mix of Arabic and English, from a Facebook Messenger question about a product to a Click-to-WhatsApp ad tied to a Cairo storefront or a website form filled out late at night. Chronex360 pulls all of that into one lead timeline, assigns it to an available agent, and keeps qualification notes attached so nothing needs to be re-explained when a second agent picks up the thread. Once a customer is ready to buy, the same conversation can carry a catalog, a quote, or an order confirmation, and that record stays linked through to dispatch and delivery, which matters for cash-on-delivery orders and multi-stop courier runs. The platform ships with Arabic and English message templates, business-hours-aware routing so replies land with the right team, and compliance-aware messaging built around regional opt-in norms. Reporting rolls conversion numbers up by channel and agent, giving teams a factual read on where deals are closing.
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard