Compliance watchpoints
Egypt's Personal Data Protection Law No. 151 of 2020 creates consent, notice and processing obligations. Use local-language privacy messaging and documented campaign permission.
How to launch on Chronex360
Use Arabic-first lead capture, automated FAQ/qualification and human handoff. Separate marketing templates from utility/service messages and track source-to-sale performance.
Recommended social-to-WhatsApp growth flow
Meta ad / Instagram DM / Facebook message → Chronex360 lead source → WhatsApp qualification → agent assignment → task or schedule → proposal/catalogue/order → follow-up → conversion reporting. Use Marketing templates only for opted-in promotional outreach; use Utility for requested/transaction-triggered updates; use Service replies when the customer starts the conversation.
What to track
Lead volume by source, opt-in rate, first-response time, qualified-lead rate, agent follow-up adherence, template delivery/reply rate, conversion rate, order/revenue attribution where applicable, and opt-out/blocked rate.