How Chronex360 helps manage your business in Kohila
Chronex360 provides WhatsApp Business API workflow for businesses in Kohila, Rapla County, turning inbound WhatsApp, Instagram and Facebook conversations into tracked, qualified leads.
An Estonian business, often digitally minded and export-aware, might see its first lead arrive through a Click-to-WhatsApp ad, a website enquiry generated by a digital campaign, or an Instagram DM from a prospective customer. Chronex360 captures each of these instantly, tags the enquiry by intent, and routes it to an available agent so response speed matches the expectations of a tech-forward market. As the conversation moves from initial qualification through a shared catalog or quote, a confirmed order, and delivery, the full thread remains attached to that lead, giving the team an accurate, always-current record of where things stand. Estonian and English templates keep messaging natural for the audience, business-hours-aware routing manages timing across the team, and compliance-aware messaging supports responsible cross-border communication. Multiple agents can share a growing account without losing context, and conversion reporting shows exactly which channel is producing completed, delivered sales.
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard