How Chronex360 helps manage your business in Hhohho District
Chronex360 extends WhatsApp Business API coverage across Hhohho District, Swaziland, so local businesses can capture and manage customer conversations from every city in the state.
Eswatini's Data Protection Act, 2022 (Act 5 of 2022) came into force on 4 March 2022 and requires explicit consent under Section 9(2) for processing personal data, enforced by the Eswatini Communications Commission with fines of up to E5 million or 2% of turnover. Keep documented marketing consent and honor opt-outs.
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export
Cities in Hhohho District
Chronex360 supports WhatsApp Business API onboarding for 6 cities across Hhohho District, including: