How Chronex360 helps manage your business in Foni Bondali
Chronex360 provides WhatsApp Business API workflow for businesses in Foni Bondali, West Coast Division, turning inbound WhatsApp, Instagram and Facebook conversations into tracked, qualified leads.
Banjul's compact but active retail and tourism-adjacent business community often depends on quick, trustworthy responses to WhatsApp and Messenger inquiries, whether from a returning customer or a tourist asking about a product before arrival. Chronex360 captures every one of these leads, whether from a Click-to-WhatsApp ad, an Instagram DM, or a direct website inquiry, and routes it immediately to an available agent based on business hours and workload. The agent qualifies the request, shares pricing or availability, and converts the conversation into an order that is tracked from confirmation through to delivery or collection, so nothing gets lost between an initial question and a completed sale. This reliability helps small Gambian businesses build repeat trust with both local and visiting customers. Chronex360 supports English and Wolof-aware message templates, simple multi-agent assignment, and conversion reporting that shows clearly which channels are generating real, fulfilled business.
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard