How Chronex360 helps manage your business in Akhaltsikhis Munitsip’alit’et’i
Chronex360 brings the same WhatsApp Business API onboarding and lead-management workflow used across Samtskhe-Javakheti to businesses in Akhaltsikhis Munitsip’alit’et’i.
Georgian businesses, spanning Tbilisi's hospitality scene, wine and agricultural exporters, and a fast-growing retail sector, generate leads across Instagram ads, Click-to-WhatsApp campaigns, and website enquiries, and Chronex360 gives them one unified system to manage all of it. From the instant a guest asks about a tour, a buyer requests an export quote, or a shopper messages about a product, the conversation is logged, routed to the right specialist, and tracked through qualification, order or booking confirmation, and final delivery or fulfillment. That visibility is particularly valuable for Georgia's tourism and export-driven businesses, where a single enquiry can represent significant revenue and deserves careful handling rather than being lost in a generic inbox. Chronex360 supports Georgian and English messaging templates, agent assignment aligned to local business hours, shared catalogs for quoting goods, tours, or services, and conversion reporting that helps owners see precisely which channels and campaigns are actually driving completed business.
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping