How Chronex360 helps manage your business in Röslau
For companies based in Röslau, Chronex360 connects WhatsApp Business API to a full lead workflow: capture, qualification, assignment, scheduled follow-up and conversion reporting.
German manufacturers, distributors, and export-focused SMEs often see the first sign of a deal in a WhatsApp message triggered by a Click-to-WhatsApp campaign, a product inquiry on Instagram, or a request-a-quote form on their website. Chronex360 pulls every one of those threads into a single inbox, routes them to the right sales or procurement specialist based on availability and working hours, and lets teams issue formal quotes, order confirmations, and shipping updates without leaving the chat. Because so much B2B business here runs on precision and documentation, the platform keeps a clean, timestamped record of every exchange from first contact to final delivery, which is invaluable for account handovers and audits. German-language message templates, GDPR-conscious data handling, and configurable approval steps for outbound broadcasts mean the workflow fits how German businesses actually operate. Sales leaders get visibility into where deals stall, which channels perform, and how quickly enquiries convert into shipped orders.
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies