How Chronex360 helps manage your business in Groß Rheide
For companies based in Groß Rheide, Chronex360 connects WhatsApp Business API to a full lead workflow: capture, qualification, assignment, scheduled follow-up and conversion reporting.
German manufacturers, distributors, and export-focused SMEs often see the first sign of a deal in a WhatsApp message triggered by a Click-to-WhatsApp campaign, a product inquiry on Instagram, or a request-a-quote form on their website. Chronex360 pulls every one of those threads into a single inbox, routes them to the right sales or procurement specialist based on availability and working hours, and lets teams issue formal quotes, order confirmations, and shipping updates without leaving the chat. Because so much B2B business here runs on precision and documentation, the platform keeps a clean, timestamped record of every exchange from first contact to final delivery, which is invaluable for account handovers and audits. German-language message templates, GDPR-conscious data handling, and configurable approval steps for outbound broadcasts mean the workflow fits how German businesses actually operate. Sales leaders get visibility into where deals stall, which channels perform, and how quickly enquiries convert into shipped orders.
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order