How Chronex360 helps manage your business in Gabú
In Gabú (Gabú Region, Guinea-Bissau), businesses use Chronex360 to capture every WhatsApp enquiry as a lead, qualify it automatically, and route it to the right team member without manual data entry.
In Bissau, where businesses often operate with limited infrastructure and a mix of formal and informal trade, the most valuable thing a WhatsApp tool can offer is dependable continuity rather than complexity. Chronex360 provides that by capturing every customer inquiry, whether through WhatsApp, Messenger, or a website contact form, into one steady record, so a conversation about cashew exports or a retail order is not lost when a phone is shared, lost, or replaced. Agents can note what a buyer wants, confirm terms, and track whether an order was ultimately fulfilled, giving business owners a reliable history to draw on for future dealings. This consistency is especially valuable for maintaining trust with repeat trading partners. Chronex360 is delivered with Portuguese and French-aware message templates, simple agent assignment suited to small teams, and clear reporting, giving businesses in Guinea-Bissau a resilient foundation for customer communication despite challenging conditions.
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export