How Chronex360 helps manage your business in Leste Province
Chronex360 extends WhatsApp Business API coverage across Leste Province, Guinea-Bissau, so local businesses can capture and manage customer conversations from every city in the state.
Guinea-Bissau has no dedicated data-protection statute in force; privacy is protected only at a constitutional level (rights referenced in Articles 34A and 38), and the country is a member of ECOWAS, whose 2010 Supplementary Act on Personal Data Protection sets regional expectations while a national draft law remains in development. In the absence of a specific statute, use a conservative standard: explicit opt-in, clear sender identity and immediate opt-out handling.
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep