How Chronex360 helps manage your business in Ouanaminthe
Chronex360 brings the same WhatsApp Business API onboarding and lead-management workflow used across Nord-Est to businesses in Ouanaminthe.
For businesses in Port-au-Prince and beyond, much of the customer relationship depends on reaching people in the language they're comfortable with and responding fast despite connectivity and scheduling challenges. Chronex360 captures every incoming lead — whether from a Facebook ad click, an Instagram inquiry, or a direct WhatsApp message — the moment it arrives, and routes it to an agent based on availability rather than leaving customers waiting. As the conversation moves from a first question to a firm order, the same thread tracks it through fulfillment, giving business owners a clear record of every step. Messaging templates support French, Haitian Creole, and English, so teams can meet customers in whichever language they used to reach out, while shared catalogs let shops present products and prices without lengthy typing. For diaspora-facing businesses in particular, this gives owners visibility into which channels are actually turning inquiries from abroad into completed orders at home.
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export