Compliance watchpoints
Haiti does not have comprehensive data protection legislation in force; a 2018 arrêté addressed some personal-data rules and the 2020 Penal Code covers breach of correspondence secrecy, but no dedicated data protection authority currently exists. Use a conservative opt-in/opt-out standard regardless.
How to launch on Chronex360
Use French and Haitian Creole templates and keep expectations realistic about reach given limited connectivity. Favor service/utility conversations triggered by existing customer relationships over broad cold outreach.
Recommended social-to-WhatsApp growth flow
Meta ad / Instagram DM / Facebook message → Chronex360 lead source → WhatsApp qualification → agent assignment → task or schedule → proposal/catalogue/order → follow-up → conversion reporting. Use Marketing templates only for opted-in promotional outreach; use Utility for requested/transaction-triggered updates; use Service replies when the customer starts the conversation.
What to track
Lead volume by source, opt-in rate, first-response time, qualified-lead rate, agent follow-up adherence, template delivery/reply rate, conversion rate, order/revenue attribution where applicable, and opt-out/blocked rate.