How Chronex360 helps manage your business in Móri Járás
In Móri Járás (Fejér County, Hungary), businesses use Chronex360 to capture every WhatsApp enquiry as a lead, qualify it automatically, and route it to the right team member without manual data entry.
A Hungarian retailer or B2B supplier might pick up a new lead from a Click-to-WhatsApp ad during a seasonal campaign, a product question on Instagram, or a straightforward website contact form. Chronex360 treats each of these as the start of the same journey, capturing the enquiry, tagging its likely intent, and putting it in front of the right agent instead of leaving it to sit in a shared inbox. From there the team can qualify interest, share a catalog or price list, confirm an order, and track it through to dispatch, all inside one continuous thread that any team member can step into. The platform ships with Hungarian and English templates, respects local business hours for routing, and applies compliance-aware messaging suited to the market. Multiple agents can share responsibility for busier accounts, and conversion reporting shows management exactly which source of leads is turning into completed, fulfilled sales.
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies