Compliance watchpoints
Act CXII of 2011 on the Right of Informational Self-Determination and on Freedom of Information (Infotv.) applies alongside GDPR. Document consent for marketing outreach and honor opt-outs immediately.
How to launch on Chronex360
Use Hungarian-first templates and connect Facebook/Instagram acquisition to WhatsApp qualification. Automate first response, assign by region/product, and report on conversion.
Recommended social-to-WhatsApp growth flow
Meta ad / Instagram DM / Facebook message → Chronex360 lead source → WhatsApp qualification → agent assignment → task or schedule → proposal/catalogue/order → follow-up → conversion reporting. Use Marketing templates only for opted-in promotional outreach; use Utility for requested/transaction-triggered updates; use Service replies when the customer starts the conversation.
What to track
Lead volume by source, opt-in rate, first-response time, qualified-lead rate, agent follow-up adherence, template delivery/reply rate, conversion rate, order/revenue attribution where applicable, and opt-out/blocked rate.