How Chronex360 helps manage your business in Kannauj
For companies based in Kannauj, Chronex360 connects WhatsApp Business API to a full lead workflow: capture, qualification, assignment, scheduled follow-up and conversion reporting.
A shopper in Mumbai taps a Click-to-WhatsApp ad for a kitchen appliance, or a distributor in Coimbatore messages a B2B supplier from an Instagram post; either way, Chronex360 catches that first message and turns it into a tracked lead instantly. The lead is auto-qualified against your rules, routed to the right regional agent by language and product line, and followed through catalog sharing, quotation, and order confirmation, right up to handoff for courier-based, cash-on-delivery-friendly last-mile fulfillment that dominates Indian retail and D2C logistics. Along the way, agents work in Hindi, English, and other regional languages using approved WhatsApp templates, while business-hours-aware routing keeps response times tight across time zones and festival-season surges. Multi-agent assignment prevents leads from stalling between sales and support, and a single conversion dashboard shows exactly which campaigns, cities, and agents are turning conversations into delivered orders, giving growing Indian businesses full visibility from first click to final delivery.
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export