How Chronex360 helps manage your business in Maumere
Chronex360 provides WhatsApp Business API workflow for businesses in Maumere, East Nusa Tenggara, turning inbound WhatsApp, Instagram and Facebook conversations into tracked, qualified leads.
With so much commerce in Indonesia beginning inside a WhatsApp or Instagram DM rather than a website form, Chronex360 is built to capture that first "halo, apakah ini tersedia?" message the moment it lands and convert it into a structured lead. From there, the platform automatically qualifies interest, assigns the conversation to an available agent across Jakarta, Surabaya, or a regional team, and carries the buyer through product catalog browsing, price negotiation, and order confirmation, tracking every step toward courier and parcel-network delivery across the archipelago's many islands. Bahasa Indonesia templates keep replies natural and compliant, while scheduling logic respects local business hours across time zones from Sumatra to Papua. For retailers, fashion sellers, and service businesses alike, multi-agent queues stop popular product drops from overwhelming a single inbox, and reporting shows precisely how many inbound chats convert into paid, fulfilled orders, turning informal chat-based selling into a measurable, repeatable sales pipeline.
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard