How Chronex360 helps manage your business in Jaffa
Chronex360 brings the same WhatsApp Business API onboarding and lead-management workflow used across Tel Aviv District to businesses in Jaffa.
For a business in Israel fielding enquiries from a Tel Aviv storefront's Click-to-WhatsApp ad, an Instagram DM, or a website contact form, Chronex360 turns that inbound interest into a structured pipeline instead of a pile of unread chats. Each message is captured as a lead with its origin recorded, then assigned to an available agent using business-hours-aware routing that accounts for a workweek and rest day pattern common in the local market. Agents qualify the enquiry in Hebrew, Arabic, or English as needed, send a catalog or itemized quote in the same conversation, and move a confirmed sale into an order that stays connected to that chat right through to fulfilment and delivery, which is especially useful for retailers and service businesses juggling multiple simultaneous conversations. Multi-agent assignment lets teams split volume without customers ever repeating themselves, and compliance-aware messaging keeps outreach within accepted opt-in practice. Owners and sales leads then get conversion reporting that shows precisely which channel is generating leads that actually close and ship, not just clicks.
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order