How Chronex360 helps manage your business in Lagunes region
Businesses across Lagunes region (Cote D'Ivoire (Ivory Coast)) run their WhatsApp Business API programme on Chronex360, turning inbound chats into tracked, assigned and followed-up leads.
Law No. 2013-450 of 19 June 2013 on the protection of personal data requires lawful, fair, purpose-limited processing and gives individuals the right to object to processing for prospecting purposes; ARTCI is the supervisory authority. Obtain and document explicit opt-in for WhatsApp marketing and honour objection requests.
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping
Cities in Lagunes region
Chronex360 supports WhatsApp Business API onboarding for 9 cities across Lagunes region, including: