How Chronex360 helps manage your business in Verkhniye Kayrakty
For companies based in Verkhniye Kayrakty, Chronex360 connects WhatsApp Business API to a full lead workflow: capture, qualification, assignment, scheduled follow-up and conversion reporting.
Kazakhstan's businesses, from Almaty retailers to energy-sector suppliers and logistics firms serving the wider region, generate leads through a mix of Instagram ads, website contact forms, and direct WhatsApp enquiries about pricing or availability, and Chronex360 pulls every one of those first touches into a single organized pipeline. A lead moves from initial contact to qualification by the right specialist, into a formal quote or order for equipment, goods, or services, and on to fulfillment and delivery tracking, all visible on one timeline instead of fragmented across email, phone, and chat apps. This matters in a market where B2B sales cycles and cross-border logistics add complexity that generic messaging tools were never built to handle. Chronex360 delivers Kazakh and Russian language templates, agent routing aligned to Kazakhstan working hours, catalog and quote sharing for larger order volumes, and conversion reporting that shows management exactly where deals are won or stalled, giving companies a genuinely scalable way to run WhatsApp as a serious sales channel.
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies