How Chronex360 helps manage your business in Aktau
Chronex360 provides WhatsApp Business API workflow for businesses in Aktau, Mangystau Region, turning inbound WhatsApp, Instagram and Facebook conversations into tracked, qualified leads.
Kazakhstan's businesses, from Almaty retailers to energy-sector suppliers and logistics firms serving the wider region, generate leads through a mix of Instagram ads, website contact forms, and direct WhatsApp enquiries about pricing or availability, and Chronex360 pulls every one of those first touches into a single organized pipeline. A lead moves from initial contact to qualification by the right specialist, into a formal quote or order for equipment, goods, or services, and on to fulfillment and delivery tracking, all visible on one timeline instead of fragmented across email, phone, and chat apps. This matters in a market where B2B sales cycles and cross-border logistics add complexity that generic messaging tools were never built to handle. Chronex360 delivers Kazakh and Russian language templates, agent routing aligned to Kazakhstan working hours, catalog and quote sharing for larger order volumes, and conversion reporting that shows management exactly where deals are won or stalled, giving companies a genuinely scalable way to run WhatsApp as a serious sales channel.
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep