How Chronex360 helps manage your business in Kant
Chronex360 brings the same WhatsApp Business API onboarding and lead-management workflow used across Chuy Region to businesses in Kant.
In Kyrgyzstan, leads for retail, tourism, and trading businesses commonly arrive through Instagram enquiries about products or Bishkek-based services, website contact forms, and direct WhatsApp messages from returning customers, and Chronex360 consolidates all of it into one place instead of leaving staff to juggle multiple apps. A message is captured on arrival, assigned to the right team member, and tracked as it advances from first contact through qualification and order creation to final delivery or service completion, so nothing slips through during busy periods like tourist season or seasonal trade peaks. This structured approach helps growing Kyrgyz businesses scale their customer service without losing the responsiveness that built their reputation in the first place. Chronex360 delivers Kyrgyz and Russian language templates, business-hours-aware routing, product and service catalog sharing for fast quoting, and reporting dashboards that show owners exactly which marketing channels and agents are driving completed sales, turning WhatsApp into a measurable growth engine.
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep