How Chronex360 helps manage your business in Baalbek-Hermel Governorate
Chronex360 extends WhatsApp Business API coverage across Baalbek-Hermel Governorate, Lebanon, so local businesses can capture and manage customer conversations from every city in the state.
Lebanon's Law No. 81 on Electronic Transactions and Personal Data (enacted 10 October 2018, in force from 31 March 2019) covers lawful processing, consent, purpose limitation and breach notification, but observers note it is not a comprehensive GDPR-equivalent framework. Use explicit marketing consent and clear opt-out as a conservative baseline.
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export
Cities in Baalbek-Hermel Governorate
Chronex360 supports WhatsApp Business API onboarding for 2 cities across Baalbek-Hermel Governorate, including: