Libya · WhatsApp Business API

WhatsApp Business API in Nalut District, Libya

Businesses across Nalut District (Libya) run their WhatsApp Business API programme on Chronex360, turning inbound chats into tracked, assigned and followed-up leads.

How Chronex360 helps manage your business in Nalut District

Businesses across Nalut District (Libya) run their WhatsApp Business API programme on Chronex360, turning inbound chats into tracked, assigned and followed-up leads.

Libya has no dedicated, generally-applicable data protection statute yet. Relevant obligations currently sit in Law No. 5/2022 on Combating Cybercrime, Law No. 6/2022 on Electronic Transactions, and constitutional privacy protections (Articles 12–13 of the 2011 Constitutional Declaration); the Central Bank of Libya also issued a sector-specific data-protection regulation in 2025 for banks (binding from July 2026). Use a conservative standard: explicit opt-in, minimal data collection and a clear opt-out.

Lead analytics

The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.

  • Conversion, response time, follow-up adherence
  • Period presets with source and assignee filters
  • Cached 15 minutes, Excel export

Lead management

Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.

  • List, Kanban and activity drawer views
  • Rich filters plus favourite and archive
  • CSV / Excel import wizard with column mapping

Lead assignment

Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.

  • Manual bulk assign
  • Round-robin per lead source
  • Auto-claim on inbound social replies

Cities in Nalut District

Chronex360 supports WhatsApp Business API onboarding for 2 cities across Nalut District, including:

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