How Chronex360 helps manage your business in Ruggell
Chronex360 brings the same WhatsApp Business API onboarding and lead-management workflow used across Ruggell to businesses in Ruggell.
Liechtenstein's financial services firms, specialised manufacturers, and premium retailers tend to handle enquiries that require both speed and a high degree of care, and Chronex360 is built for that balance. An enquiry arriving through a website form, an Instagram DM, or a Click-to-WhatsApp ad is assigned to a suitably qualified agent and tracked through qualification, proposal or order creation, and fulfilment, with every exchange kept in a clear, auditable record. Multi-agent assignment routes sensitive or specialised enquiries to the right person quickly rather than through a generic queue. Message templates are available in the languages this market's business and client base use, and data handling is designed to meet the exacting privacy expectations common among Liechtenstein's regulated industries. Conversion reporting gives leadership a precise view of how enquiries progress into confirmed, delivered business without unnecessary exposure of sensitive details.
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order