How Chronex360 helps manage your business in Fianarantsoa Province
Businesses across Fianarantsoa Province (Madagascar) run their WhatsApp Business API programme on Chronex360, turning inbound chats into tracked, assigned and followed-up leads.
Madagascar's Law No. 2014-038 on the Protection of Personal Data (promulgated January 2015) sets out consent, purpose-limitation and data-subject-rights principles modeled on the EU's former Data Protection Directive; the CMIL enforcement authority's operationalization has faced delays. Use explicit marketing consent as the safe default and keep an opt-out trail.
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order