How Chronex360 helps manage your business in Savanne District
Savanne District is one of 8 markets Chronex360 supports in Mauritius, with the same lead capture, qualification, assignment and reporting workflow available city by city.
Mauritius's Data Protection Act 2017 (in force since 15 January 2018) is aligned with GDPR and requires consent to be specific, freely given, informed and unambiguous; data subjects may object to direct marketing at any time and processing for that purpose must then stop. Keep documented opt-in and honor opt-outs immediately.
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Cities in Savanne District
Chronex360 supports WhatsApp Business API onboarding for 8 cities across Savanne District, including: