How Chronex360 helps manage your business in Bugeac
For companies based in Bugeac, Chronex360 connects WhatsApp Business API to a full lead workflow: capture, qualification, assignment, scheduled follow-up and conversion reporting.
A Moldovan retailer or small exporter often receives its first enquiry through a website contact form, a WhatsApp message from a regional buyer, or a Facebook ad click during a promotional campaign. Chronex360 captures each of these immediately, tags the enquiry, and routes it to whichever agent is available so leads are not left waiting while the business handles other channels manually. As the relationship develops from initial qualification to a shared quote or catalog, a confirmed order, and eventual delivery, the whole thread stays attached to that one lead so any team member can respond with full context. Romanian and Russian-language templates alongside English suit Moldova's mixed-language customer base, routing accounts for local business hours, and compliance-aware messaging keeps outbound communication appropriate for cross-border trade. Additional agents can be added as the business grows, and conversion reporting shows which channel is genuinely converting into completed, delivered orders.
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard