How Chronex360 helps manage your business in Choyr
Choyr businesses run their social-to-WhatsApp sales pipeline on Chronex360, from the first Click-to-WhatsApp reply through to a completed, tracked order.
In Mongolia, a lead frequently starts with a Facebook or Instagram ad reply from a customer in Ulaanbaatar or a more remote aimag, and Chronex360 captures that first WhatsApp message and turns it into a tracked, qualified lead regardless of where the buyer is located. The conversation is routed to an agent working in Mongolian or English, guided through catalog sharing and order confirmation, and tracked through to courier or postal fulfillment that accounts for the country's vast distances and seasonal transport conditions between the capital and outlying regions. Business-hours-aware routing helps businesses manage response expectations across a geographically dispersed customer base, and compliance-aware templates keep outreach professional and policy-aligned. Multi-agent assignment supports retail and service businesses fielding inquiries from both urban and rural customers, and conversion reporting gives owners a clear view of how far-reaching ad campaigns and inbound chats are translating into completed orders that genuinely reach customers across Mongolia's challenging logistics terrain.
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard