How Chronex360 helps manage your business in Sofala Province
Chronex360 extends WhatsApp Business API coverage across Sofala Province, Mozambique, so local businesses can capture and manage customer conversations from every city in the state.
Mozambique does not yet have a general data protection law in force. A Personal Data Protection Bill was published for consultation in 2025 and approved by the Council of Ministers in early 2026, pending debate in the Assembly of the Republic. Until it takes effect, use a conservative standard: explicit opt-in for promotional WhatsApp, clear identity and easy opt-out.
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Cities in Sofala Province
Chronex360 supports WhatsApp Business API onboarding for 3 cities across Sofala Province, including: