How Chronex360 helps manage your business in Inaruwa
For companies based in Inaruwa, Chronex360 connects WhatsApp Business API to a full lead workflow: capture, qualification, assignment, scheduled follow-up and conversion reporting.
In Nepal, a lead frequently starts when a customer in Kathmandu, Pokhara, or a smaller town messages a business after seeing a Facebook or Instagram ad, and Chronex360 captures that first inquiry and converts it into a qualified, trackable lead right away. The conversation is routed to an agent working in Nepali or English, guided through catalog sharing and order confirmation, and tracked through to courier-based delivery that must account for the country's varied terrain, from dense urban centers to hill and mountain districts with longer delivery windows. Business-hours-aware routing keeps responses timely for a mobile-first customer base, and compliance-aware templates help retail, tourism, and trading businesses message professionally within WhatsApp policy. Multi-agent assignment supports businesses managing both walk-in-adjacent retail chat and tourism or trekking-related service inquiries, and conversion reporting gives owners a clear, consolidated view of how inbound chats become confirmed orders that are successfully delivered across Nepal's geographically demanding delivery landscape.
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export