How Chronex360 helps manage your business in Département de Nguigmi
For companies based in Département de Nguigmi, Chronex360 connects WhatsApp Business API to a full lead workflow: capture, qualification, assignment, scheduled follow-up and conversion reporting.
In Niamey and Niger's trading centers, where businesses often depend on livestock, agricultural, and cross-border commerce, a reliable record of who inquired about what, and whether it was ever delivered, is worth more than flashy automation. Chronex360 is built to provide exactly that reliability: every WhatsApp inquiry, Messenger message, or website contact form is captured and kept as one continuous thread, so a lead is never lost to a changed phone number or a missed follow-up. Agents can note pricing discussions, confirm an order, and track it through to delivery or collection, creating a dependable history that supports repeat business and easier dispute resolution. Rather than overpromising speed, Chronex360 focuses on giving Nigerien businesses resilient tools that keep customer relationships intact through unpredictable conditions. It supports French and Hausa-aware message templates, straightforward agent handling, and clear conversion tracking, so continuity becomes a genuine business advantage.
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard